GST Vidhi | GST Case Law


Vinayak Enterprises v. State Tax Officer (FAC) (Madras High Court - W.P.No.24974 of 2025 & W.M.P.Nos.28138 & 28137 of 2025)

GST Assessment Order Quashed for Lack of Hearing and Improper Service of Notices

Summary of the Case

The Madras High Court quashed the GST assessment order passed against Tvl. Vinayak Enterprises for FY 2020–21, holding that mere portal uploads are not sufficient service when the taxpayer is unaware. The absence of a personal hearing rendered the order contrary to Section 75(4) of the CGST Act. The Court remanded the matter for fresh adjudication, subject to the petitioner’s payment of 25% of the disputed tax amount.

·       Tvl. Vinayak Enterprises v. State Tax Officer (FAC)

·       Court: High Court of Judicature at Madras

·       Order No.: W.P.No.24974 of 2025 & W.M.P.Nos.28138 & 28137 of 2025
Date of Order: 10.07.2025

Brief Facts of the Case

  • The petitioner received an assessment order dated 20.11.2024 under Section 73 of the CGST Act for FY 2020–21.
  • According to the petitioner, all communications including Show Cause Notice (SCN) were only uploaded under the “View Additional Notices and Orders” tab on the GST portal.
  • The petitioner remained unaware of such uploads and hence did not file a reply or objection.
  • Consequently, the respondent passed an ex parte order confirming the proposals in the SCN.
  • The petitioner approached the High Court seeking quashing of the order and a direction to allow a fresh opportunity of hearing.

Submissions by the Petitioner

Counsel: Mr. G. Logesh

  • Argued that:
    • The SCN and communications were only uploaded to the portal without any physical service, RPAD, or email.
    • The petitioner was not given a personal hearing.
  • Offered to pay 25% of the disputed tax amount as a condition for remand.
  • Sought a fresh adjudication after giving a proper opportunity to be heard.

Submissions by the Respondent

Counsel: Mrs. K. Vasanthamala, Government Advocate

  • Conceded that:
    • The notices were only uploaded on the portal.
    • No personal hearing was granted.
  • Agreed to remand the matter if the petitioner was willing to pay 25% of the tax demand.

Court’s View and Observations

1.    Portal Upload Alone ≠ Effective Communication

o   Although portal upload is a valid form of service under the GST Act, it does not ensure that the taxpayer is actually aware of the notice.

o   Officers must apply their mind and use other service modes under Section 169(1) (such as RPAD or email) if there is no response.

2.    Natural Justice is Not a Ritual

o   Mere technical compliance, like uploading notices online without ensuring delivery, defeats the purpose of fair hearing.

o   The Court emphasized:

"Merely passing an ex parte order by fulfilling the empty formalities will not serve any useful purpose and will only lead to multiplicity of litigations."

3.    GST Officers Must Use Discretion

o   When the taxpayer doesn’t respond to digital notices, officers should explore alternate delivery modes.

o   Such action aligns with the objective of the GST Act and prevents unnecessary litigation.

Final Judgment

The High Court issued the following directions:

1.    Impugned order dated 20.11.2024 is set aside.

2.    The matter is remanded to the respondent, conditional upon the petitioner:

o   Paying 25% of the disputed tax amount within 4 weeks of receipt of the order.

3.    Once payment is made:

o   The petitioner shall file a reply/objection with documents within 3 weeks.

o   The respondent shall issue a 14-day clear notice for personal hearing and pass a speaking order on merits thereafter.

4.    No costs were awarded. Connected miscellaneous petitions were also disposed of.

Conclusion

This judgment reiterates that fair procedure and real communication are essential in GST adjudication. Merely uploading a notice does not discharge the duty of effective service if it goes unnoticed. The Court’s insistence on a balanced remand approach (with 25% pre-deposit) reflects its commitment to both revenue interest and taxpayer rights. This is a critical precedent for all GST officers and taxpayers alike.

Disclaimer: All the Information is based on the notification, circular advisory and order issued by the Govt. authority and judgement delivered by the court or the authority information is strictly for educational purposes and on the basis of our best understanding of laws & not binding on anyone.

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