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M/s. Sri Murugan Agro Service vs. State Tax Officer (Madras High Court)

Uploading GST Notices on Portal Alone Is Not Sufficient: Madras High Court

Brief Summary:

In the case M/s. Sri Murugan Agro Service vs. State Tax Officer (W.P. No. 23587 of 2025), the Madras High Court set aside an ex-parte GST assessment order on the ground that the petitioner was not given an opportunity for a personal hearing. Although the show cause notice was uploaded on the GST portal, the Court held that mere uploading does not ensure effective service. The Court emphasized the need for alternative communication methods under Section 169 of the GST Act, like RPAD (Registered Post Acknowledgment Due), especially when there is no taxpayer response. The case was remanded back for fresh adjudication after directing the petitioner to deposit 25% of the disputed tax.

Case Title and Details:

  • Case Name: M/s. Sri Murugan Agro Service vs. State Tax Officer
  • Writ Petition No.: 23587 of 2025 & W.M.P.Nos.26505 & 26508 of 2025
  • Date of Order: 01.07.2025
  • Court: High Court of Judicature at Madras

Background and Facts:

The petitioner, M/s. Sri Murugan Agro Service, represented by its proprietor Mr. Govindasamy Murugan, challenged an assessment order dated 01.02.2025, issued under Section 73 of the CGST/TNGST Act for the financial year 2020–2021.

Key facts:

  • The department uploaded the show cause notice and communications on the GST portal.
  • The petitioner claimed no knowledge of these uploads and hence failed to respond or appear.
  • No personal hearing was provided before the order was passed.
  • The petitioner approached the Court seeking quashing of the order and offered to deposit 25% of the disputed tax amount.

Submissions Before the Court:

Petitioner’s Submissions:

  • Notices were only uploaded on the portal under “Additional Notices and Orders.”
  • The petitioner did not receive any physical or alternate mode of service.
  • The order was passed without affording a personal hearing, violating principles of natural justice.
  • The petitioner is willing to deposit 25% of the disputed amount for fresh adjudication.

Respondent’s Submissions:

  • The department argued that uploading notices on the portal is a valid mode of service.
  • However, fairly admitted that no personal hearing was provided.
  • Requested that the matter be remanded back, subject to deposit of 25% of tax.

Findings of the Hon’ble High Court:

  • Uploading notices on the GST portal is a formally valid mode of service.
  • However, when there is no response from the taxpayer, the authority should use alternate modes of service as per Section 169(1) of the GST Act.
  • Preferably, notices should be sent by RPAD, which ensures that the notice reaches the taxpayer effectively.
  • Passing an ex-parte order by fulfilling only formalities defeats the purpose of fair adjudication and leads to avoidable litigation.
  • There was a clear denial of opportunity of hearing in this case.

Final Judgment & Directions:

The High Court issued the following directions:

1.    The impugned order dated 01.02.2025 was set aside.

2.    The case was remanded to the State Tax Officer for fresh consideration.

3.    The petitioner must deposit 25% of the disputed tax within 4 weeks of receiving the Court order.

4.    Within 3 weeks of depositing the amount, the petitioner must submit a reply/objection along with relevant documents.

5.    The respondent shall then issue a 14-day notice for a personal hearing and thereafter pass a reasoned order on merits.

The writ petition was disposed of with no costs.

Conclusion:

The Murugan Agro Service judgment reinforces that procedural formalities must not override fairness. It reminds GST authorities to ensure that taxpayers receive a genuine opportunity to be heard. On the other hand, it encourages taxpayers to act swiftly, but also provides a second chance when there is sincere intent to comply.

Disclaimer: All the Information is based on the notification, circular advisory and order issued by the Govt. authority and judgement delivered by the court or the authority information is strictly for educational purposes and on the basis of our best understanding of laws & not binding on anyone.

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